Sales Language That Builds Trust Instantly

Some words open doors. Others raise walls.

Trust-building language is simple, specific, and respectful.

Instead of “Honestly…” say “What I recommend is…” Instead of “This is the best,” say “Here’s why this works well for teams like yours.”

Avoid exaggeration. Speak in calm, confident tones. Use phrases like “In my experience…” or “Here’s what typically happens.”

And always leave space for the buyer’s voice. “How does that compare to what you’re seeing?” “What matters most to you here?”

Trust comes from feeling heard—and respected.

Choose words that invite, not impress.

It’s not about sounding smart. It’s about sounding sincere.

Previous
Previous

How Buyers Rationalize Emotional Decisions

Next
Next

The Role of Identity in Buying Decisions