The Influence of Voice and Tone in Sales

What you say matters. How you say it often matters more.

Voice and tone carry emotion. They signal credibility, empathy, urgency—or doubt.

Fast talkers may sound nervous. Slow ones can sound thoughtful—or unsure. A steady, clear, confident tone builds trust.

Your voice is your first impression. Make it intentional.

Match tone to context. Excitement for a new feature. Calm for a complex contract. Empathy for a concern.

Even in writing, tone speaks. Short sentences. Direct structure. Warm greetings.

Every interaction either builds connection or erodes it.

Speak with purpose. Listen to your own delivery.

Because tone is the unspoken sale.